Refund & Return Policy

We want you to love your purchase. If you’re not satisfied, we’re here to help.

Return Window

You can return items within 14 days of delivery.

Conditions

  • Items must be unused, in original packaging, and in resellable condition.

  • Customized or intimate items are non-returnable.

Process

Contact us at info@elitethreadltd.store to initiate a return.
Buyer is responsible for return shipping unless the item is defective.

Refund Timeline

Once your return is received and inspected, we’ll issue your refund within 7 business days to your original payment method.