Frequently Asked Questions (FAQ)

Q1. How long does delivery take?
UK orders arrive in 3–7 business days. International orders in 10–21 business days.

Q2. How do I track my order?
Once your order ships, a tracking number will be emailed to you.

Q3. Can I cancel my order?
Orders can be cancelled before dispatch by contacting our support team.

Q4. What if I receive a damaged item?
Please email us within 48 hours with pictures. We’ll arrange a replacement or refund.

Q5. Do you ship worldwide?
Yes, we ship internationally.