Shipping Policy
Effective Date: 28 September 2025
- Processing Time: Orders are dispatched within 1–3 business days (excluding weekends and bank holidays).
- UK Delivery: Estimated 3–7 business days after dispatch.
- Europe: Estimated 7–14 business days after dispatch.
- Worldwide: Estimated 9–21 business days after dispatch.
- Costs: Calculated at checkout. Free shipping may be offered during promotions.
- Tracking: All orders are shipped with tracking. Details are emailed once dispatched.
- Customs & Duties: Customers outside the UK are responsible for any import duties or taxes.
- Lost/Damaged Parcels: Contact us at info@elitethreadltd.store with your order number and photos (if applicable). We will investigate and resolve the issue promptly.